I want to set up your cafe or restaurant with a sustainable, scalable, and top notch coffee program. With experience writing training documents, educating, managing and purchasing machines/equipment for one of the top American roasting companies I can bring a plethora of knowledge and connections to your program.
All consulting packages can be customized to fit your needs but areas include:
-Writing personalized training manuals and procedures
-Bootcamps and training sessions with staff
-Hiring and interviewing of potential staff
-Machine + equipment testing with potential purchasing
-Designing coffee programs from roasters and account relationships to menu design
-Bar flow consult for optimal efficiency and employee health
-Branding + Social media templates and advice
-Merchandise and product purchasing with education for staff on sales techniques and specific specs
And more! Reach out for more information and we can set up timelines, quotes, and a tailored package to fit your business needs.
Too often quality specialized industries are intimidating to the average consumer. Make the customer experience approachable while tempered with education without sacrificing the integrity of your product.
I have traveled around the world giving seminars on communication and hospitality training and have been shocked how few industries from coffee to mixology to food to clothing have hospitality training in place.
Let us set up a seminar or full program with your staff to establish techniques that give an exceptional customer experience from the environment to the employee's service.
Hospitality increases not only customer retention but employee retention! Protect your investments in education by creating a positive profitable environment for everyone in your space. Increase the appreciation of your product by replacing exclusivity with approachability.
Whether you have been an avid coffee nerd limited by the sources you can find online or a curious new comer to the Specialty Coffee game, I want to spend time with you! Private classes can cover a broad range of topics from manual brewing, cupping and tasting coffees, home espresso, latte art, and advanced extraction concepts and take place in your own kitchen. You will have a top ranking competitive barista who has written training materials for large quality companies at your disposal.
Makes the perfect gift or date night. You will finish our session fully caffeinated, educated, and with written materials in hand.
From conventions to private events, I want to share coffee and hospitality education with all of your attendees. I have led a myriad of talks in front of audiences ranging from a few folks to hundreds of listeners.
With humor, expansive education, and detailed topics we can captivate your audience and leave them with a better understanding of the topic.
Topics can range from:
-Coffee basics + brewing
-Merchandizing + Sales techniques
-Coffee communication + Flavor descriptors
I am also available for appearances, emceeing events, and interviews. I have been featured on Conan and ABC News as well as Converse Japan and many coffee and food publications.
Have an idea? Shoot me a message and we'll make your event a success
If you don't live in the Southern California area or if you are unable to catch me in a different city do not fear! We can set up one-on-one training sessions through Skype or another online platform. From brewing demonstrations, lectures, or open Q+As, I am available for you to book a call.
Do expect corny jokes, lots of coffee-talk, and the occasional dancing.